Jo is an arbitrator on the American Arbitration Association’s (AAA) commercial and consumer arbitration panels, a chair-qualified FINRA public arbitrator, a certified arbitrator on the International Yacht Arbitration Council roster, a registered mediator for Florida’s Department of Financial Services, and a Fellow of the Chartered Institute of Arbitrators (from which she received a diploma in International Maritime Arbitration). Jo is also an Associate of the College of Commercial Arbitrators (CCA Associate, Class of 23-25).